Shipping & Return Policy

Shipping

All orders are packed up and shipped within 1-3 business days from your purchase date

As soon as your package hits the post office, you will receive an email/text confirmation with a tracking number. Get excited!

 

U.S. Shipping Rates:

Standard Shipping (3-5 days) for orders under $100 = $8.00

Standard Shipping (3-5 days) for orders over $100 = FREE 

Returns

You loved it but it didn’t love you? That’s okay because we accept returns on all full priced items!

Contact us within 7 days of receiving your order with your order number and the item(s) you’d like to return. Once we receive that information, we’ll send you a prepaid return label. >> Print it out, slap it on the package and ship it back to us!

Once we receive and inspect it, you will receive store credit for those items(s). We can guarantee you will find something else within our boutique that you’ll absolutely love.

Damages and issues

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  • Damages must be reported within 3 days of receiving your merchandise for full refund or store credit will be issued.

Exceptions / non-returnable items

  • Bodysuits are FINAL SALE and not eligible for a refund.
  • Jewelry, hats and other accessories are FINAL SALE and not eligible for a refund.
  • Sale items & discounted items are FINAL SALE and not eligible for a refund.

Eligibility

  • To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or proof of purchase.
To start a return, fill out the form below. When your return is accepted, we’ll send you instructions on how and where to send your package.
  
  
Contact us for any questions at info@shopmidnightstitch.com